Refund policy

 

Return & Refund Policy

Thank you for shopping at luuxin.eg.

We accept returns within 2 days of delivery. Items must be unused, in original condition, and in original packaging. Proof of purchase is required.

Returns

To request a return, contact us at:

📧 luuxin370@gmail.com

Please include your order number and reason for return.

Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect.

Refunds

After inspection, approved refunds will be processed to the original payment method within 5–10 business days.

Non-Returnable Items

• Final Sale items
• Gift cards
• Used or damaged items (not due to our error)

For questions, contact:

📧 luuxin370@gmail.com